Privacy Policy

Last updated: July 27, 2026

This Privacy Policy explains how GoodLife Lighting collects, uses, discloses, and protects personal information when you visit goodlifelighting.com, create an account, place an order, contact support, or interact with our ecommerce services.

Information We Collect

Contact details, such as name, email address, phone number, billing address, and shipping address.
Order details, such as purchased products, SKU, quantity, price, shipping method, tax information, order status, and customer service history.
Account information, such as username, saved addresses, login activity, and preferences when you create an account.
Payment-related information processed by payment providers. GoodLife Lighting does not store full payment card numbers on our website.
Technical information, such as IP address, browser type, device type, pages visited, referring pages, cookie identifiers, and approximate location.
Messages you send through contact forms, support requests, product inquiries, reviews, or email communication.

How We Use Information

Process orders, payments, shipping, returns, refunds, warranty requests, and customer support.
Provide product recommendations, account features, order updates, delivery notifications, and service messages.
Improve website performance, product listings, checkout experience, fraud prevention, and security.
Measure marketing performance and understand how visitors use our website, when analytics or advertising tools are enabled.
Comply with legal, tax, accounting, security, payment, and ecommerce platform requirements.

Payments

Payments are handled by third-party payment providers, such as PayPal or other providers enabled at checkout. These providers may collect and process payment information under their own privacy policies and security standards. We receive order and payment status information needed to complete your purchase.

Shipping and Service Providers

We may share the information needed to complete your order with service providers, including payment processors, shipping carriers, warehouse or fulfillment partners, fraud prevention tools, email service providers, analytics providers, website hosting providers, and customer support tools. These providers are expected to use the information only to provide services for GoodLife Lighting.

Cookies and Analytics

Our website uses cookies and similar technologies for essential ecommerce functions such as cart, checkout, account login, security, and preferences. We may also use analytics or advertising cookies to measure traffic, product performance, and marketing results when those tools are configured. You can manage cookies through your browser settings or any cookie banner shown on the website.

Marketing Communications

If you subscribe to marketing emails or promotions, we may send product updates, offers, and lighting-related content. You can unsubscribe using the link in marketing emails or contact us for assistance. Transactional emails about orders, payment, shipping, account security, and support are not marketing emails.

Data Retention

We retain personal information only as long as needed for ecommerce operations, customer support, legal compliance, tax and accounting records, fraud prevention, warranty handling, and dispute resolution. Retention periods may vary based on the type of information and applicable requirements.

Your Choices and Rights

Depending on where you live, you may have rights to request access, correction, deletion, portability, or restriction of certain personal information. You may also have the right to opt out of certain marketing or advertising uses. We will review requests according to applicable law and may need to verify your identity before acting on a request.

Security

We use reasonable administrative, technical, and organizational safeguards to protect personal information. No website, payment method, or internet transmission is completely secure, so we encourage customers to use strong account passwords and contact us if they believe their account or order information has been misused.

Children

Our website is intended for adults and is not directed to children. We do not knowingly collect personal information from children under the age required by applicable law.

International Visitors

If you access the website from outside the country where our systems or service providers operate, your information may be processed in another jurisdiction. By using the website or placing an order, you understand that information may be transferred as needed to operate the ecommerce service.

Changes to This Policy

We may update this Privacy Policy when our website, payment methods, analytics tools, legal requirements, or business practices change. The updated version will be posted on this page with a revised update date.

Contact Us

For privacy questions or requests, please contact GoodLife Lighting through the Contact page.